Oops, My Bad
Posted on September 8, 2008
By Katrina Elder
I donāt have a clue what heās talking about. Flavio, one of a handful of approved Apple technicians in the area, is very impressed with my two-year-old laptop and reveals to Felipe, my boyfriend, how he looks forward to working on it. He rarely gets the opportunity to work on a MacBook Pro, he says. They chitchat some more in singsong Brazilian Portuguese, then Felipe translates their five minute, very cordial conversation into broken English, which Iāll sum up for you here: Flavio needs to open it up to find out whatās causing the annoying, possibly disastrous, buzzing sound. And, if he needs to order any parts, theyāll likely take three days to arrive from Rio de Janeiro.
I do the math. Best-case scenario, Flavio is excited enough to get to work on my laptop right away. He quickly sorts out which parts need to be replaced, calls Rio on Friday, and everything is placed into an envelope and shipped out to Belo Horizonte on Mondayāfor an on-time arrival Thursday morning. Flavio replaces the part right away and calls Felipe for a next day pick-up. All told, itās a one-week turnaround. Hmm…
In a land I like to call Brazil, it would go more like this: Flavio opens my laptop sometime late Friday afternoon. He checks it out as he text-flirts with a ficha he met last night at one of the cityās 12,000 butecos. He looks at his watch. āShit, itās Skol time.ā He closes up shop for the weekend and heads out to meet his crew. Flavio is in his early twenties, so we all know what that means.
Sometime during the groggy Monday after, he remembers my laptop. He pokes around inside for a while, but realizes he canāt do anything productive through the haze. Around Wednesday, he gets back to it, sorting out the possibly disastrous, but really-she-could-have-waited-to-get-back-to-the-States problem. A parts order is placed. Unfortunately, the only guy who knows anything about MacBook Pros has gone home for the day. Flavio hangs-up, notices he has finally recovered from the weekend, and dials-up his crew to see if they want to get a beer later. Need I go on?
Flippantly, to Felipe, I say āI donāt want to be without my computer for that long. Iāve got work to do, work that requires my computer.ā Felipe translates, again. They smile and laugh, and I can tell Felipe has translated the words sans the sentiment. Heās protecting me from my very-American, very-impatient self. Good thing, too, because before Iāve agreed to anything, Flavio has walked out of the computer repair shop and is jaywalking across four lanes of rush hour traffic with my MacBook Pro tucked under his arm like itās a Trapper Keeper.
My heart races. I snap at Felipe, āWhat just happened?ā
āHeās going to look at it. We go? Iām hungry.ā
Temporarily distracted by thoughts of Scooby Snacks (i.e. pĆ£o de queijo, those scrumptious little cheese breads Iāve been eating day and night), I follow Felipe outside. Across the street, a Happy Hour chorinho trio enchants a boisterous buteco overcrowded by lively discount drinkers. Girls act coyly. Boys press for numbers. They lift their bottles and toast to good times and cold beer. My eyes dart through the crowd as I search for Flavio. My stomach twists into a tight knot. Iām sure heās got a tall boy perched on top of my laptop. Like itās a coaster, the sweat of the bottle pools on its previously-well-cared-for sleek silver casing.
My breathing becomes shallow. My hands curl into fists. I panic. I realize, in my haste to stave-off certain computer combustion, I have not password protected any of my financial information. All of my account numbers and those pesky three digit āsecurityā codes are easily accessible. Oh god, what have I done? I really donāt want to be that American on vacation, but letās face it, Iām in a third world country, and Flavio is really cute and nice, but heāsā¦Brazilian and⦠Well, this whole computer shop could be some kind of massive criminal front, a con to swindle naĆÆve tourists like me.
Fuck! Shit! Dammit! This fate was way worse than the buzzing sound could ever be! Had I just waited to see my nerdy white guy at the Genius Bar at the Beverly Center, I wouldnāt be in this blasted situation. Now, my identity is going to be stolen, my credit destroyed. My future children will end-up going to Los Angeles public schools and sleeping head-to-toe in a cramped apartment in the Valley.
All at the hands of the evil and sinister mastermind, Flavio! I force myself to take a breath and consider my plight.
Belo Horizonte might be the third largest city in Brazil, but I hadnāt even heard of it until I met Felipe last year in Paris. From his description, I imagined a Brazilian version of my childhood hometown, Chicago. And, between its urban energy and love for beer, I was spot-on. The only difference is Belo Horizonte scares the crap out of me.
I know that sounds harsh. Itās just, when I look around here, I realize there are things I donāt understand and probably never will. At night, I look up and am hypnotized by the twinkling favela lights that are creeping ever higher into the hillside. What would be the most coveted land where I come fromāmovie stars, infinity pools, yogaāis the worst place to live in the entire city.
I pass little kids selling trinkets at the intersections and wonder, āWhy arenāt they in school? Where are their parents?ā It doesnāt take a rocket scientist to see that they are malnourished and in need of a new pair of shoes.
I want so badly to do something about it, but I know itās just my imperialistic āAmerica the Saviorā posture creeping into the equation. Havenāt we done enough? McDonalds, Pizza Hut, Blockbuster, Outback, TGI Fridayās? I want to scream to the masses, āDonāt take the pox-infected blankets!ā But, I only speak English, and frankly, theyāre way past being warned. President Lula bbq’d with President Bush not too long ago in Texas–the proverbial thumbs-up was heard āround the world. I loathe the day when America gains access to the newly found oil off the coast of Rio. Daniel Plainviewās voice rings in my ear, āā¦If you have a milkshake, and I have a milkshakeā¦ā
But, I digress. I was talking about Flavio and his gang of thieves who surely have aims to escape the favelas by stealing the identities of unsuspecting, xenophobic Americans.
Felipe and I are standing on the curb outside the computer repair shop. Heās hungry; Iām feeling like Iām on un-Fantasy Island. Wait. Is that smoke I smell? I follow my nose. Not fifty yards away, a fire rages out of control under an overpass. Itās dangerously close to a parked car. Felipe glances at it then trots across the street toward the buteco. I yell, āDo you guys have, like, 911 here?ā
āFor what?ā he replies.
Iām flabbergasted. Canāt he see the fire? Canāt he smell the smoke? Why isnāt anyone doing anything about it?!? I step off the curb in distracted pursuit. A truck swerves around me and nearly creams a Fiat. Horns. Expletives. āWhat theā?ā I jump back and double over, choking on the exhaust just blasted into my face. I squint through the cloud to make out three arrows painted in a triangular fashion.
This was their idea of a RECYCLING truck.
Somehow I make it across the street and find Felipe. Piled high in front of him are the promised pĆ£o de queijo. I pop one into my mouth as the waiter arrives with a cold beer. He pours some into two small tumblers in front of us. I slam mine back like itās a shot of Johnnie Walker, and secretly wish it were.
The next day, I make Felipe call the computer repair shop twenty times. At four oāclock, he finally speaks with Flavio. Soon, weāre racing through rush hour traffic to fetch my darling MacBook Pro. When I finally have it in my hands, I boot it up and brace myself for damage beyond repair. First, I look at the battery. It was at sixty-seven percent yesterday. It had better beā
67%
Huh? I check the history. Thatās where Iāll catch him.
Nope. Nothing. Itās exactly the same as I left it.
All the while, Felipe and Flavio are chitchatting in singsong Brazilian Portuguese, laughing and chatting some more. Theyāre not concerning themselves with silly Americans who always fear the worst. Finally, they shake hands warmly, and Flavio walks over. I quickly shut my laptop and try to appear innocent.
He surprises me when he says, in perfect English, āIt looks like you might have hit it on something.ā
What? How dare heā I catch myself.
I take a calming breath and look at my laptop. Heās pointing at something on the sleek, silver casing. I squint. Sure enough, there is a tiny little dent on the top of it. He charms me with a smile, and I notice for the first time he has braces on his teeth. Oh, how I will long for that delightful smile when I return to Los Angeles and finally take my MacBook Pro to a Genius Bar where they will keep it for nine days and not fix it properly. I snap out of it, look at the dent then back at Flavio. I bat my eyelashes and say, āOops, my bad.ā
Katrina Elder travels the world for Walkabout Jones. Check out her personal blog, Stages of Drudgery and Triumph, at http://drudgeryandtriumph.blogspot.com/
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Katrina-
Loved this! I recently had to grieve the loss of a non-backed-up macbook, and I know, those geniuses do not always live up to their titles!
There was an interesting comment posted to my personal website that I want to share:
http://drudgeryandtriumph.blogspot.com/2008/09/oop-my-bad.html?showComment=1222903260000#c5781090704380775911
(copy and paste the above link to your web browser)
Check it out,
Katrina